Master of Machines
Our magnificent Master of Machines, Shannon, manages BrewHub’s fleet of coffee machines nationally and organises the installation of coffee machines at new office locations, our clients know Shannon’s triage clinic is always open to answer to any query about a machine, installation, or order.
Shannon is also the go-to for our inhouse team of BrewHub Technicians nationwide – from the smallest technical query – to designing and organising technical training and running national toolbox talks. Shannon’s identified mastery as his driving BrewHub value. The key to his mastery is his curiosity, outside of the box thinking – always being keen to develop his knowledge and improve his skills.
‘I am a quick learner who has an endless supply of questions. I always feel supported and encouraged at work to fill in any gaps of knowledge that would assist me in my role at BrewHub.’
Shannon’s responsive interaction with each installed machine provides a unique opportunity to gather useful data for clients and for BrewHub.
His daily and monthly reports, often compiled with the help of a strong cup of Rooibos tea, break down the health, patterns of use, and installation of machines, service levels and costs, provide insightful snapshots that impact operations and business strategy.
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